Returns & Refund Policy
Thank you for choosing Luminara Healing Co. We take great pride in the intention and care put into every handcrafted item. Because of the personal nature of our products, our policy is as follows:
• Returns & Exchanges: Due to the nature of handmade soaps and candles, we cannot accept returns or exchanges for "change of mind" purchases once the item has been received.
• Final Sale: All sale items are considered final sale.
Policies & Disclaimers
Product Disclaimer
The information provided by Luminara Healing Co. regarding our soaps, candles, and botanical products is for educational and self-care purposes only. Our products are not intended to diagnose, treat, cure, or prevent any disease.
• External Use Only: All products are formulated for external use only. Avoid direct contact with eyes.
• Patch Test Recommendation: While we use natural, high-quality ingredients, everyone’s skin is unique. We strongly recommend performing a patch test on a small area of skin before regular use. If irritation occurs, discontinue use immediately and consult a healthcare professional.
• Medical Consultation: If you are pregnant, nursing, or have a pre-existing medical condition, please consult with your physician before incorporating new products into your routine.
• Handmade Nature: As each item is handcrafted, slight variations in color, texture, and scent may occur. This is a testament to the artisan nature of our work and does not affect the quality or intention of the product.
Liability
By purchasing from Luminara Healing Co., you acknowledge that you are responsible for how you use our products. We are not liable for any adverse reactions, damages, or losses resulting from the use or misuse of our products.
Privacy: Your personal information and the content of our sessions remain strictly confidential and will never be shared without your explicit consent.
Copyright © 2026 Luminara Healing Co. - All Rights Reserved.
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